一、交际用语
1.—Can you tell me where I can park the car?—_____________________
答案:A. Well, just over there.
2.— “OK. Bingo! We win the game. _____” shouted Tom, raising his hand.— Great!
答案:B. Give me five.
3.—How was the journey to London?—_____________________
答案:B. It went very well.
4.—_____________________—Everything is going smoothly.
答案:C. How is everything going?
5.—Could you please clear the kitchen? I want to cook dinner now.—____________ I will do it immediately.
答案:C. My pleasure.
6.—Would you like to join us for the picnic this weekend?—____________________________
答案:C. Thanks, I’d love to.
7.—Don’t you believe me?— Yes, ____________________________.
答案:B. I’ll believe whatever you say
8.—Do you mind if I record your lecture?—_____________________ Go ahead.
答案:C. Not at all.
9.—Sam, this is my friend, Jane.—_____________________
答案:C. Glad to meet you, Jane.
10.—Tom, I lost your notebook. I suppose I should pay for it.—Oh, ________________. It was an old one anyway.
答案:C. forget it
11.—Do you think Anne will fail in the exam again?—________________
答案:B. I hope not.
12.—Cathy, would you please come to our art club tomorrow?—__________________
答案:C. I’d love to.
13.—Could you please pass me the ruler?—_______________
答案:C. Sure, here you are.
14.—How was the journey to London?—_____________________
答案:B. It went very well.
15.—_____________________—My name is Helen, and I was born in 1980. My major was electrical engineering.
答案:B. Tell me a little bit about yourself, please.
16.—What’s the fare to the museum?—_____________________
答案:C. Five dollars.
17.—_____________________—I have worked for IBM for 3 years.
答案:B. What is your working experience?
18.—I really like the dress you bought me last Sunday.—_________________
答案:A. I’m glad you like it.
19.— Would you mind answering some questions about your annual report?—_____________________
答案:C. No, as long as it doesn’t take long.
20.—What’s the weather like in this area?—_____________________
答案:B. It’s rainy.
21.—Hi, Mary! I’m glad I came across you here.—____________________
答案:B. So am I. Nice to meet you here.
22.—How did your talk with the community resident go?—_____________________ He seemed to accept my explanation,but he didn’t sign his name here.
答案:B. I’m not sure.
23.—Could you please tell me how to get to the nearest bus stop?—_____________________
答案:C. It’s on the right corner just ahead.
二、词汇与结构
1.One day, our dreams will ____________ reality.
答案:B. turn into
2.A secretary must be skilled in office software ______ word processing.
答案:C. such as
3.________ the fog, we should have reached the annual meeting site on time.
答案:C. But for
4.We think that Smith should be told about his ______ condition as soon as possible.
答案:C. physical
5.If you want to check______ what a word means, you can check in a dictionary.
答案:B. exactly
6.Our center is going to ______ a physical exam program for the staff this year.
答案:A. launch
7.______ art is one of the traditional Chinese art forms, which was invented by Zhuge Kongming. It needs papers, scissors, and bamboo to finish
答案:A. Sky lantern
8.______ exciting the football game was! Many people watched yesterday.
答案:C. How
9.Before joining the army, he spent a lot of time in the village ________ he belonged.
答案:B. to which
10.______ you prepare cross training plans, you need to consider both the company benefits and the employee benefits.
答案:C. As
11.The sports meeting _______ next month.
答案:C. will be held
12.Mary studies as _______ as her friend Jane at school.
答案:A. hard
13.— Can you go skating with us this afternoon?—Sorry, I can’t. I ______ take care of my little sister at home.
答案:C. have to
14.He keeps on his focus on ________________money.
答案:C. making
15.My watch has been losing time for the past week. It probably needs__________________________________.
答案:A. cleaning
16.Does his absence____________to your work?
答案:A. make a difference
17.I’m confident in these as long as we ________ the needs of the community residents and improve our service quality.
答案:A. keep an eye on
18.Now let’s ______ a break for ten minutes and then continue our talk.
答案:A. take
19.The old saying “practice makes perfect” ______ to interviewing too.
答案:B. applies
20.The quality of questionnaire will _____ how much information we know from our customers.
答案:B. affect
21.We shall have an opportunity to exchange _______ tomorrow.
答案:C. views
22.______ art is one of the traditional Chinese art forms, which was invented by Zhuge Kongming. It needs papers, scissors, and bamboo to finish
答案:A. Sky lantern
23.Participants have _____the Productivity Analysis Worksheet.
答案:C. completed
24.Few of them hurt themselves in the accident last night, ______?
答案:C. did they
25.—Shall we go shopping now?—Sorry I can’t, I _____ my shirts.
答案:C. am washing
26.The workers are busy _______ models for the exhibition.
答案:C. making
27._______ of them has a bedroom and a study.
答案:C. Each
28.Since this road is wet and slippery this morning, it __________ last night.
答案:C. must have rained
29.The hall was almost empty. There were ________ people in it.
答案:C. few
30.Relationships and friendships can _______ gangs.
答案:B. lead to
31.A secretary must be skilled in office software ______ word processing.
答案:C. such as
32.If you cut down too many trees, it will ______ our environment.
答案:A. be harmful to
33.When stating problems, we can make a _____ with those from last year.
答案:C. comparison
34.You must _______ the annual certification of employment online within 15 days.
答案:A. submit
35.The teacher knocked at the door to get the students’_____ as soon as he entered the classroom.
答案:B. attention
36.—When will you come, Monday or Tuesday, John?—I’m afraid ________ day is possible. I will be very busy in these two days.
答案:C. neither
37.John fell asleep _______ he was listening to the music.
答案:C. while
38.—Time is limited. I wonder_______.—Don’t worry. Let me drive you to school.
答案:A. if I can get to school on time
39.The more information you can get, ________ in your field.
答案:C. the more competitive you will be
40.___________ she couldn’t understand was why fewer and fewer went to him for help.
答案:B. What
41.I’m afraid you’ll have to pay us ______ the inconvenience according to the contract.
答案:C. for
42.— Did the medicine make you feel better?— No. __________medicine I take, ________ I feel.
答案:B. The more; the worse
43.—I enjoy playing __piano. What’s your hobby, Amy?—I‘m interested in playing __tennis.
答案:B. the, /
44.________ healthy food is good for our health.
答案:A. Eating
45.Write the telephone number down____________you forget.
答案:B. in case
46.We should take the degree ________ account when we recruit a new secretary.
答案:B. into
47.The car won’t start because the battery has________.
答案:A. run out
48.We’re ______ for the work they’ve done in the past year.
答案:A. grateful
49.We are under ______ to finish the task within such limited time.
答案:B. pressure
50.Mark ______ two days going on family visits with experienced staff members.
答案:A. spends
51.His action is always ______ with his words.
答案:C. consistent
52.My father is so hard-working. He is no longer the man ______ he was fifteen years ago.
答案:B. that
53.If the weather had been good, the children ________ out for a walk.
答案:C. could have gone
54.—I am worried about the dance show.—Be confident! If you don’t believe in yourself, _______ will.
答案:A. nobody
55.By next year, he ________ in New York for five years.
答案:C. will have worked
56.—Why are you so excited?—Alan invited me______ on a trip to Tibet.
答案:A. to go
57.When you meet a new word, you can _____in a dictionary.
答案:C. look it up
58.Hiring the right employee ________ you ________ a thousand times over in high employee morale.
答案:A. pays…off
59.Helen was so excited at the news that she could __say a word.
答案:A. hardly
60.Our workers have been checking the heating system since you called us. I ________ you it will perform well soon.
答案:C. assure
61.We ______ it very much that you’ve come to give us a timely ride. Otherwise we would miss the train.
答案:A. appreciate
62.______ face-to-face interviews, questionnaires are cheaper for collecting data from a large number of respondents.
答案:A. Compared to
63.They have learned about ______ in recent years.
答案:B. hundreds of English words
64.People ______ find useful information from the annual report.
答案:C. could
65.The Jiahe Community Service Center is about to ______ service for residents.
答案:B. provide
66.I’m writing to _______ a position as a computer engineer in your company.
答案:C. apply for
67.It’s a great ______ for us to have the chance to work with you.
答案:B. honor
68.I think the 15th anniversary ______ a special celebration.
答案:B. deserves
69.We feel ______ with the inconvenience the service center brought us.
答案:A. disappointed
70.It was Lucy _____ helped me last Sunday.
答案:B. that
71.She is very careful. She _______ very few mistakes in her work.
答案:C. makes
72.My neighbors ______ talk to us more if they ______ learn English.
答案:A. would; could
73.I discover that listening to ______ is the secret_______ language learning.
答案:A. something interesting; to
74.The investor should be aware of the limitations of the financial statement analysis ________ the annual report.
答案:A. based on
75.You will get used to ________ here when you have settled down.
答案:A. living
76.Your long-term success in event planning will be based ________ the experience you had.
答案:B. on
77.______ the data, nearly 65% of people are unsatisfied with our community service.
答案:A. According to
78.We have to ______ our annual work report to the manager next week.
答案:A. hand in
79.Generally speaking, we’ve ______ some progress this year in developing and improving community services.
答案:C. made
80.______ the boss says, it is unreasonable to ask me to work overtime without pay.
答案:A. whatever
81.Under no circumstance ________ to tell lies to the public.
答案:B. are the companies allowed
82.In three months, we will be ______ the founding of our community.
答案:B. celebrating
83.Unfortunately the poor girl can’t do anything but ________ all her belongings at a low price.
答案:B. sell
84.Mary said to me, “If I had seen your bag, I ________ it to you.”
答案:B. would have returned
85.You’d better have your hair _____ before going to your friend’s wedding.
答案:B. cut
三、阅读理解
第一篇
If you take the following steps, you can make a satisfactory annual report.……后文省略
1.Do you have to gather all the information since you entered the company before writing the annual report?
答案:B. No.
2.Is it reasonable to include everything of the company in order to make the annual report informative?
答案:B. No
3.What does the underlined phrase “Less is more” mean?
答案:A. Using fewer words, making fewer parts, and so on, is simpler, and more efficient than the opposite.
4.Which is NOT TRUE for the functions of the visuals and charts?
答案:C. They can make the report harder to be understood.
5.How many steps should you take to make your report impressive?
答案:C. Four
第二篇
A report published today by British doctors showed some worrying trends,.……后文省略
1.The report was _______.
答案:A. mainly had news
2.Doctors are particularly concerned about ________.
答案:C. young people who are overweight
3.Fewer people are cooking traditional meals because ________.
答案:C. they are too busy
4.At the moment sales of fast food _______.
答案:B. are growing slowly
5.Doctors report that more of their patients _________.
答案:A. are aware of the importance of healthy eating
第三篇
Stress around interviews is often influenced by our assumptions we make to ourselves .……后文省略
1._________often influences the stress around interviews according to the passage?
答案:B. Anxiety-provoking thoughts
2.Does one poor answer in an interview influence a candidate to get a job?
答案:B. No.
3.Imagining success help a candidate to _________ levels of anxiety.
答案:A. lower
4.How can we reduce our stress around interviews?
答案:A. Breathe deeply.
5.When should we go to see a doctor according the author?
答案:C. When we have too much stress around interview.
第四篇
The houses we live in are very important. They keep us from being .……后文省略
1.Which of the following is NOT mentioned in the passage?
答案:B. Families and friends live in the same house.
2.According to the passage, the house can keep out___.
答案:C. Both A and B
3.Houses are ____ in sizes and many ways.
答案:C. different
4.Which of the following probably in NOT the thing used to build houses?
答案:B. Cotton.
5.From the passage we can infer that people____.
答案:C. in some places where it rains much of the time like to live in house which can keep
第五篇
Meiyu, born in 1991, is from Turkey (土耳其). She is the youngest child .……后文省略
1.Where did Meiyu learn Chinese for four years?
答案:B. in Turkey.
2.What’s probably the meaning of the word “opportunities” in paragraph 2?
答案:C. 机会
3.Why does Meiyu spend her free time on kungfu training with her coaches?
答案:A. Because she is interested in kungfu.
4.Who wants Meiyu to come back home after her graduation in June?
答案:A. Her parents.
5.What can you learn from the passage?
答案:B. Chinese culture has greatly influenced Meiyu.
第六篇
Here are some suggestions for you to hold a successful event..……后文省略
1.Why does the writer say successful and memorable events don’t just happen?
答案:B. Because detailed planning is needed.
2.According to the passage, what is the key factor to make your event successful?
答案:B. Details.
3.Which of the following statement is NOT true according to the passage?
答案:C. To know your limits means you should know the audience size.
4.What does the first sentence mean in paragraph 2?
答案:A. To know your target audience will help you make other decisions.
5.What’s the theme of the passage?
答案:C. Planning successful events.
(二)判断对错(共6 篇,每篇 5 小题,每小题 4 分,共计 120 分)
第一篇
Feedback from your customers is very important. .……后文省略
1.Hotel customers and hotel staff think the same about breakfast.
答案:B.F
2.A good or bad experience of a customer in a wheel chair in your shop shows whether your service is good or not.
答案:A.T
3.It’s not necessary to know about the customers’ needs and preferences.
答案:B.F
4.Questionnaires are useful in getting feedback from customers.
答案:A.T
5.Front-line staff have nothing to do with improving customer service.
答案:B.F
第二篇
One morning, Wu Liang discovered that her classroom had changed. .……后文省略
1.It was easier for Wu Liang to discuss with other students in class after the new classroom arrangement.
答案:A.T
2.The school made the reform in order to offer students more seats to study.
答案:B.F
3.The reform has demanded more from teachers.
答案:A.T
4.Wu Liang and her classmates dislike the new classroom arrangement.
答案:B.F
5.The best title of this passage may be New Look in Class.
答案:A.T
第三篇
Most of us probably live without vegetables, but a world without chocolate?.……后文省略
1.The world could soon be well without chocolate.
答案:B.F
2.Chocolate has become more popular in China and India in recent years.
答案:A.T
3.Cocoa farmers are choosing to grow rubber and corn because these crops need less rain to grow.
答案:B.F
4.It takes scientists 12 months at the Centre to make sure a cocoa plant safe to grow.
答案:B.F
5.One of the purposes of the Cocoa Control Centre is to produce stronger types of cocoa plants.
答案:A.T
第四篇
Questionnaires: Advantages & DisadvantagesEvery coin has two sides and questionnaires are no different..……后文省略
答案:A.T
Questionnaire is the cheapest way for collecting data from respondents.
答案:B.F
Questionnaires have the advantage of being analyzed easily through the computer software.
答案:A.T
Questionnaire is suitable for everyone.
答案:B.F
The respondent is usually the same person you sent the questionnaire to.
答案:B.F
第五篇
An annual report of a company provides information about .……后文省略
1.An annual report of a company provides some information about its business performance for certain people.
答案:A.T
2.People can know everything of the company from the annual report.
答案:B.F
3.An annual report usually includes chairman’s letter, financial statements and operation analysis.
答案:A.T
4.A chairman’s letter should include the strategic direction moving forward.
答案:A.T
5.This passage is mainly about the main parts of an annual report.
答案:A.T
第六篇
Good communication skills are the key to success in life,.……后文省略
1.A message must be understood, interpreted or delivered correctly with communication.
答案:B.F
2.When you talk with others you can pay little attention to your body language.
答案:B.F
3.The better you are able to understand others, the worse your ability to communicate.
答案:B.F
4.Before stating your opinions, you’d better let the speaker finish his or her talking first.
答案:A.T
5.Don’t argue or debate with others if you feel angry or displeased.
答案:A.T
四、英译汉
1.Whether it’s an anniversary, a sporting event or a retirement party, and no matter how much time you have, your event’s success is in the details.
答案:A. 不论是周年庆典、体育赛事还是退休会,也不论你有多少时间,你的活动的成功在于细节。
2.You should be aware of your limits in terms of budget or time.
答案:B. 你应该清楚你受预算或时间的限制。
3.The letter should also include the future outlook for the company.
答案:C. 这封信还应包含该公司的未来前景。
4.On the last day of the old year, there is a family dinner.
答案:B. 在即将过去的一年的最后一天,会有一次家庭聚餐。
5.By the following week, when he’s on his own, he feels he has a pretty good idea of what he needs to do, and how to go about it.
答案:C. 到第二个星期,当他独立工作的时候,他感到对于自己需要做什么以及如何开始做非常清楚。
6.In contrast to other countries, the U.S has no national college entrance exam.
答案:B. 与其他国家相比,美国没有大学入学考试。
7.It’s difficult to change someone else, but we can always change ourselves.
答案:C. 改变别人很难,但我们总是可以改变自己。
8.You want all attendees leaving your event to remember this key message that you’ve spent a long time reinforcing.
答案:A. 你希望所有的参加者离场后都会记住你曾经花了很长时间来强调的这个关键信息。
9.Will you be involved in opening the new office?
答案:B. 你会参与开设新办公室的工作吗?
10.They are willing to understand their partner’s position first before trying to get understood.
答案:B. 在得到合作对方理解前,他们愿意先理解合作伙伴的立场。
11.I don’t know why he is late, he might have had an accident.
答案:C. 我不知道他为何迟到,可能遇上了事故。
12.It’s difficult to change someone else, but we can always change ourselves.
答案:C. 改变别人很难,但我们总是可以改变自己。
13.The key to interview success is to keep anxiety under control.
答案:A. 面试成功的关键是要控制住焦虑情绪。
14.Focus groups are representatives of customers whose job is to provide you with information on their needs and preferences.
答案:C. 焦点小组是顾客的代表,他们的工作是给你提供他们的需求和喜好。
15.Encourage the front-line staff to build strong relationships with customers as they are the most reliable of the customer feedback sources.
答案:B. 要鼓励一线员工与客户建立牢固的关系,因为他们是最可靠的客户反馈来源。
16.Cross training can be used in almost any position in almost any industry.
答案:B. 交叉培训几乎都能适用于任何行业的任何岗位。
17.When you start a job, you must stick to it.
答案:A. 一旦你开始了一份工作,你就得持之以恒。
18.Having patience with your customers and with yourself will go a long way in winning over hostile customers.
答案:B. 对顾客和对自己有耐心将在赢得生气的顾客对你工作的支持方面大有帮助。
19.A few minutes later the doctor came out of his room for the third time.
答案:B. 几分钟后,医生第三次从他的房间走出来。
20.We should keep close contact with the community to provide a better support service.
答案:C. 我们应该与社区保持密切联系,以提供更优的支持服务。
21.They are willing to understand their partner’s position first before trying to get understood.
答案:B. 在得到合作对方理解前,他们愿意先理解合作伙伴的立场。
22.What’s worse, the level of dissatisfaction increased by 10% compared to last year.
答案:C. 更糟的是,人们的不满意度与去年相比提高了 10%。
23.You can see many interesting things on your way.
答案:B. 一路上你能看见许多有趣的事情。
24.We can’t possibly get the work done by October.
答案:A. 十月份前我们不可能做完这项工作。
25.Be considerate of other speakers by waiting until they are done before stating your views.
答案:B. 在陈述自己的观点之前,要多为其他发言者考虑,应等他们叙述完毕。
26.To communicate precisely what you want to say, you have to frequently need to define key words.
答案:C. 要准确表达你的本意,就必须不断定义关键词。
27.They have disagreement on the plan of celebrating the founding of the community.
答案:B. 他们对庆祝公司成立的方案有异议。
28.A short and simple questionnaire is more likely to be completed and returned.
答案:C. 简短易懂的调查问卷更有可能完成,并返回。
29.Stress around interviews is often influenced by our assumptions we make to ourselves about the process.
答案:C. 我们自己对面试过程的揣测往往会影响面试压力。
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